Privacy Policy
Monarchy Global Solutions (Pvt) Ltd is established in Sri Lanka and, under company number PV00286544, is the owner and operator of www.monarchyglobalsolutions.com (the website). At 3/10, Serandib, Peellawata, Minuwangoda, Sri Lanka, you may find our registered office. By accessing our website or engaging with our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. We are committed to transparency and compliance with applicable data protection principles and laws of the Democratic Socialist Republic of Sri Lanka.
This Privacy Policy applies to all users, visitors, clients, and anyone who interacts with our website or services, whether you are browsing for information, requesting quotations, or engaging us for solar installations and related services.
What We Collect
We collect various types of information to provide and improve our services, communicate effectively with you, and ensure a personalized experience.
When you visit our website, certain information is collected automatically through cookies, web beacons, and similar technologies. This includes your Internet Protocol (IP) address, browser type and version, operating system, device information including mobile device identifiers, pages you view on our website, time and date of your visit, time spent on pages, referring website addresses, clickstream data showing your navigation path, search terms you use on our website, download information, and interaction with our content and advertisements.
How We Use
We use your personal information to contact you, do market research and analysis, evaluate and analyze consumer engagement, and provide you with marketing material. Get ideas for developing and improving our website, as well as handling complaints and requests for data access.
How We Share
We never sell your personal information. We share data only with trusted parties when necessary: Service Providers (installation teams, equipment suppliers, IT services, payment processors) under strict confidentiality agreements; Government Authorities (CEB, tax departments, law enforcement) when legally required; Financial Institutions for payments and financing. All sharing is conducted lawfully with appropriate data protection measures.
Your Rights and Choices
You have comprehensive rights regarding your personal information; Correction of inaccurate or incomplete information through your account or by contacting us; Deletion when information is no longer necessary, consent is withdrawn, or processing is unlawful (subject to legal retention requirements); Objection to processing based on legitimate interests, direct marketing, or automated decision-making; and withdrawal of consent anytime without affecting prior lawful processing.
Cookies Policy
Our website makes use of pixels, scripts, plugins, tags, and other similar forms of technology, such as device fingerprinting, in addition to cookies and others.
We use cookies for a variety of purposes, such as tracking user behavior on our website or separating you from other website visitors. Through the use of advertisements on other websites, this enables us to improve our website and provide you with a positive browsing experience. It also enables us to reconnect with our audience.
Further, use cookies on your device to enhance your experience, analyze performance, and support marketing. Our cookies include: Performance (analyze website usage to improve functionality), Functionality (remember preferences and settings), and Advertising (deliver relevant ads and measure effectiveness). You can manage cookies through browser settings to accept, reject, or delete them, though disabling them may affect website functionality.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or business operations. Updates will be posted with a revised "Last Updated" date at the top. For material changes significantly affecting your rights or data processing, we'll provide prominent notice via our website, email (if you have an account), or other appropriate methods. We encourage periodic review of this policy to stay informed about data protection practices. Continued use of our website or services after changes constitutes acceptance of revised terms. If you disagree with updates, please discontinue use and contact us to discuss your personal information options.
